Terms of Service

Last updated: August 31, 2026

These Terms of Service ("Terms") govern your use of the AleesMart website and your purchase of products from our online store. By accessing or using our website, placing an order, or purchasing a product, you agree to these Terms. Please read them carefully before using our website.

1. General Terms

a. Eligibility

You must be at least 18 years old or have reached the legal age of majority applicable to you to use our website and make purchases. By using our website, you confirm that you meet this requirement.

If you are under the applicable age, you may use the website only with the involvement and consent of a parent or legal guardian.

b. Website Use

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not:

• Use the website for any illegal, fraudulent, or unauthorized purpose.

• Attempt to gain unauthorized access to our website, systems, or customer information.

• Interfere with the security, operation, or functionality of the website.

• Submit false, misleading, or inaccurate information.

• Upload or transmit viruses, malware, or other harmful code.

• Violate the rights of AleesMart or any third party.

We reserve the right to restrict or terminate access to the website if these Terms are violated.

c. Account Information

Creating an account may be available on our website but is not required for every purchase.

If you create an account, you are responsible for maintaining the confidentiality of your login information and for activities carried out through your account.

You agree to provide accurate and up-to-date information and to notify us if you believe your account has been accessed without authorization.

d. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and availability displayed on our website are accurate.

However, product colors, appearance, packaging, measurements, and other details may vary slightly from images or descriptions due to screen settings, photography, manufacturing changes, or other factors.

We reserve the right to correct errors, update information, modify products, or discontinue products without prior notice.

2. Orders and Payment

a. Product Availability

All orders are subject to product availability.

If a product becomes unavailable after you place an order, we may contact you and offer an alternative product, modify the order, or cancel the unavailable item and provide any applicable refund.

b. Pricing

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to change prices at any time. Price changes will not affect orders that have already been accepted, except in cases of obvious pricing or technical errors.

c. Payment

We offer the payment methods displayed during checkout.

You are responsible for providing accurate information required to process your payment or order.

For Cash on Delivery orders, payment must be made at the time of delivery according to the order amount confirmed by AleesMart.

We reserve the right to refuse or cancel an order where there are reasonable grounds to suspect fraud, unauthorized activity, incorrect information, product availability issues, or other circumstances preventing fulfillment.

d. Order Confirmation

After you place an order, you may receive an order confirmation or other communication confirming that we have received your order.

Receipt of an order does not necessarily mean that the order has been accepted.

We may contact you to verify your order details, delivery address, or contact number before processing or dispatching the order.

An order may be considered accepted when it is confirmed for processing or dispatched, subject to these Terms.

3. Shipping and Delivery

a. Delivery Area

AleesMart currently delivers orders within Pakistan.

Available delivery methods, estimated delivery times, and applicable shipping charges will be displayed during checkout or communicated with your order.

b. Delivery Times

Estimated delivery times may vary depending on your location, courier service, product availability, weather conditions, public holidays, and other circumstances beyond our reasonable control.

Delivery estimates are not guaranteed delivery dates.

c. Order Tracking

Where tracking is available, we may provide a tracking number or tracking information after your order has been dispatched.

Tracking availability may depend on the courier service used.

d. Delivery Information

You are responsible for providing a complete and accurate delivery address and a valid contact number.

If an order cannot be delivered because of an incorrect address, unavailable recipient, refusal to accept the order, or repeated delivery attempts, additional charges or other restrictions may apply where applicable.

4. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are governed by our Refund and Returns Policy.

Please review that policy before placing an order, as it explains eligibility requirements, return procedures, applicable time limits, and refund conditions.

If you receive a product that is damaged, defective, incomplete, or different from the product ordered, please contact us as soon as possible after delivery.

We may request photographs, videos, order information, or other evidence to assess the issue.

5. Product Warranty

Unless specifically stated on a product page or in writing by AleesMart, products sold through our website are not covered by an additional warranty provided by AleesMart.

Where a manufacturer warranty applies, any warranty claim will be subject to the manufacturer's applicable terms and conditions.

6. Intellectual Property

All content on the AleesMart website, including text, product descriptions, graphics, photographs, logos, designs, and other materials, is owned by or licensed to AleesMart or its respective owners and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, or commercially use our content without prior written permission.

7. Promotions and Discounts

AleesMart may offer discounts, promotional offers, coupons, or other special offers from time to time.

Promotions may be subject to additional terms, product availability, minimum order requirements, validity periods, or other conditions.

We reserve the right to modify, suspend, or cancel a promotion where necessary.

Unless specifically stated otherwise, promotional offers cannot be combined.

8. Third-Party Services and Links

Our website may use third-party services, including payment providers, courier companies, analytics providers, social media services, and other technology providers.

Our website may also contain links to third-party websites.

We are not responsible for the content, availability, security, policies, or actions of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

9. Limitation of Liability

To the maximum extent permitted by applicable law, AleesMart will not be liable for indirect, incidental, consequential, special, or punitive losses arising from your use of the website or the purchase or use of our products.

Where liability cannot legally be excluded, AleesMart's liability will be limited to the extent permitted by applicable law and, where appropriate, to the amount paid for the product giving rise to the claim.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.

10. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold AleesMart, its owners, employees, and service providers harmless from claims, losses, liabilities, damages, and reasonable expenses arising from:

• Your violation of these Terms.

• Your unlawful or unauthorized use of the website.

• Your violation of the rights of another person or entity.

11. Privacy

Your use of the AleesMart website is also subject to our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect customer information.

12. Changes to These Terms

We may update or modify these Terms from time to time.

Any changes will be posted on this page with an updated "Last updated" date.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms.

13. Governing Law and Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of Pakistan, subject to applicable legal requirements.

Any dispute arising out of or relating to these Terms, your use of the website, or a purchase from AleesMart shall be handled in accordance with the applicable laws and jurisdiction of Pakistan.

14. Contact Us

If you have any questions, concerns, or feedback regarding these Terms, your order, or our website, please contact us through the contact information provided on the AleesMart website.

AleesMart
Website: https://aleesmart.store/

Email: aleesmartltd@gmail.com
Country: Pakistan